DETAILS
Handmade in Western Australia, Perth.
High quality inner nylon webbing on the inside for strength and durability. Finished with a silver anti-rust buckle.
Collar pictured is a size XS has a width of 1.5cm.
Available sizes: XS, S, M, L
THE ROYAL
Please measure your furbabies neck. Please allow 2 fingers to fit under the collar. *Custom sizing welcome. Please send a message/email prior to ordering.
Please ensure you measure your dog before purchasing to avoid any disappointment of the Collar not fitting - we do not accept returns due to wrong size as each one is handmade to order.
Due to the nature of handmade items, please note that sizing may vary slightly and as no two cuts of fabric are the same, pattern placement may vary.
SIZING CHART
XS - 20-30cm
S -
M -
L -
XL -
Spot clean or hand wash to help your new collar last longer. While your new collar may be too stylish to take off, we recommend removing it from rough play dates, sleep time or muddy adventures to avoid excess dirt or staining.
Our goal is to deliver your purchase as quickly as possible. All orders have a processing time of 24 hours, and delivery is between 2 – 7 working days. You will receive an email confirming the dispatch of your order once it has been sent along with your tracking number. Currently ships within AUSTRALIA ONLY at $10. We do offer hand-delivery to areas within City of Melville at $5.
Here at The Ruff Barn, we would like our customers to feel confident in ordering with us online. With this in mind, our returns policy is as follows:
For a full refund, you need to contact us and return the item to us within 14 days of receiving it and will only apply to manufacturing issues.
Any returned item must be in perfect condition, with no damage to the item or the packaging. We understand that you may have removed the hang tag to try on, please just return with the item.
You MUST include a note with the following information in your email:
Full Name
Email Address Used
Order Number
Reason For Return
Failing to include the above information will result in an unknown return and we are unable to proceed further.
Once we receive the return, please allow up to 5 - 7 business days for the return to be assessed before a refund can be processed and make sure a tracking number is kept or recorded as evidence of delivery.