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HOME VISITS

A home visit is a service where we visit your home to provide care for your pets. This service is especially useful for owners who are unable to be at home during the day or who are away on vacation. The pet sitter can visit the home once or multiple times per day, depending on the pet's needs and the owner's preferences.

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During a pet home visit, the pet sitter may provide several services such as:

  1. Feeding and watering: The pet sitter will ensure that the pets have access to fresh food and water on a regular schedule, as per the owner's instructions.

  2. Exercise and Playtime: The pet sitter will provide exercise and playtime for the pets. Extra charges would apply for dog walks. 

  3. Medication Administration: If any pets require medication, the pet sitter will ensure that it is given on time and as per the owner's instructions.

  4. Cleaning up waste: For cats, the pet sitter will clean the litter box as needed to maintain a clean and hygienic environment. Dog waste would be picked up and disposed off daily. 

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Each home visit includes photos and video updates, playing with toys, and treats (provided by the owner).

PRICING

(EXCL GST)

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30 minutes visits: $25

60 minutes visits: $40

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Extra charges may apply depending on house visits location. 

*Puppy needs to be fully vaccinated before dog walking*

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A surcharge of $20 per day per visit applies on public holidays.

BOOKING

We do fill up quickly throughout the year,  particularly during peak periods such as school holidays and festive periods. So booking is definitely necessary.  Last-minute bookings with less than a week's notice would incur a $10 fee, and $15 during the peak period. Bookings with less than 48 hours' notice will incur a $20 fee.​ We require a non-refundable and non-transferable 20% deposit to be made within 72 hours of receiving the invoice. The balance payment is to be made 48 hours prior to your pet's stay. There will be no refund should there be any cancellation after full payment has been made. No refunds or credits will be offered for early returns. Please allow 2-3 days for a reply. 

If you would like to book us for home visits, please email us at theruffbarn@gmail.com

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